Importance of Setting and Meeting Customer Expectations | The Healey Brothers Show | Ep. 42

On this episode of The Healey Brothers Show, Jason Healey and James Barrett, the General Manager of the Hyundai store, discuss what customers should expect when visiting the Hyundai facility for service and sales. They explore typical wait times, the importance of clear communication, and providing a smooth, efficient car-buying experience. Additionally, the team delves into why setting and meeting these expectations is crucial for customer satisfaction, trust, and loyalty.