Kyle Spitzley is the OKR Coach and Change Management Professional at Amway. He has a wide span of experience within change management, using many many different mindsets to show how change can be effective. Kyle joins host Justin Lake to talk about some of the challenges that face frontline workers and how actions speak louder than words.
Takeaways
Quote of the show
1:05 “I think the challenge is how do we make sure the voice of the frontline worker is not only heard, but is valued, is listened to and is incorporated into the strategic decision-making that goes on at a company”
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