Forecasting ROI in Learning: Building Credibility and Delivering Results

2024-12-23

In this episode, we dive into the transformative power of starting with the end in mind for learning and development (L&D) initiatives. Guest, Jack J. Phillips, share his insights on shifting the narrative from being order-takers to strategic partners by focusing on measurable business impact. Bob and Jack explore the importance of aligning learning programs with organizational goals and unpack the "value chain" framework: Reaction, Learning, Application, Impact, and ROI. Tune in to discover practical ...

In this episode, we dive into the transformative power of starting with the end in mind for learning and development (L&D) initiatives.

Guest, Jack J. Phillips, share his insights on shifting the narrative from being order-takers to strategic partners by focusing on measurable business impact. Bob and Jack explore the importance of aligning learning programs with organizational goals and unpack the "value chain" framework: Reaction, Learning, Application, Impact, and ROI.

Tune in to discover practical steps to position L&D as a business-critical function, elevate the role of learning leaders, and deliver tangible, impactful results.

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