Episode 191: AI in Action: Enhancing Pest & Lawn Call Centers

Pest control industry veteran Raymond Kidwell, Director of Business Development at Voice for Pest, joins the podcast to discuss AI's potential to enhance customer service and call center operations in the pest and lawn industries. He explores the benefits of AI-powered phone systems, such as call monitoring and scoring, and he addresses the limitations at this stage in the game. 

 

Guest: Raymond Kidwell, Director of Business Development, Voice for Pest

 

Hosts: 

Dan Gordon, PCO Bookkeepers & M&A Specialists

Donnie Shelton, Triangle Home Services