What Happens When Two Orthodontists Meet at a Pivotal Moment in Their Careers?
On this episode of Smile Doctors Off Mute, Dr. Scott Law chats with Dr. Jack Devereux and Dr. Phuong Nguyen — two orthodontists whose professional journeys collided, shaping their practice and paving the way for the next generation of doctors. From general dentistry and starting his own practice to taking over a partner’s practice during a health crisis, Jack faced a tidal wave of challenges early in his orthodontic career that pushed him to adopt inn...
What Happens When Two Orthodontists Meet at a Pivotal Moment in Their Careers?
On this episode of Smile Doctors Off Mute, Dr. Scott Law chats with Dr. Jack Devereux and Dr. Phuong Nguyen — two orthodontists whose professional journeys collided, shaping their practice and paving the way for the next generation of doctors. From general dentistry and starting his own practice to taking over a partner’s practice during a health crisis, Jack faced a tidal wave of challenges early in his orthodontic career that pushed him to adopt innovative systems and partner with an OSO to sustainably grow his practice.
Then, Hurricane Katrina swept through, bringing devastation — and opportunity. As one of very few offices whose operations weren’t halted by Katrina, Dr. Devereux’s busy practice needed help. Enter Dr. Nguyen, a young orthodontist looking for stability in a storm-tossed world. Dr. Devereux took a chance, offering Dr. Nguyen partnership after just six months of working together, betting on his promise: "I’ll make us stronger together than you ever were alone." And he delivered.
Together, they built a practice where efficiency met excellence. Their “faster, better, cheaper” mantra wasn’t about cutting corners but crafting systems so seamless, even their front desk ran like clockwork. The duo later joined Smile Doctors not just for growth but to extend their impact as Divisional Support Doctors, mentoring young orthodontists to push the limits of what’s possible in patient care and practice operations.
Dr. Devereux and Dr. Nguyen’s story is one of two paths crossing at just the right time, proving that the perfect partnership doesn’t just change their course; it has the power to inspire and guide others on their own journeys, too.
KEY TAKEAWAYS:
- Introduction to a Unique Partnership (00:00:16)
- Journey into Orthodontics (00:01:43)
- The Evolution of Partnership (00:06:42)
- Addressing the OSO Model (00:10:46)
- Care Philosophy (00:15:08)
- Team Growth and Development (00:16:07)
- The Importance of True Partnership (00:19:47)
- Systematic Approaches in Practice (00:23:19)
- Principles of Efficiency (00:26:14)
- Problem-Solving Strategies (00:27:52)
- Mentorship and Learning (00:32:21)
- Balancing Work and Family (00:37:10)
- Ownership and Equity in Practice (00:39:28)
- Personal Impact and Reflection (00:40:34)
MORE INFO:
Smile Doctors partnership opportunities: https://smiledoctorspartners.com/
Smile Doctors by DN Orthodontics: https://smiledoctorsbydnortho.com/
Email Dr. Jack Devereux: jack.devereux@smiledoctors.com
Email Dr. Phuong Ngyuen: phuong.nguyen@smiledoctors.com
Monetization ID HNC9FIUDJ5JZNQY4
