The Government Huddle with Brian Chidester
Government
Charlotte S. Lee, the Industry Advisory Chair for Customer Experience at ACT-IAC and Strategic Lead for CX & Innovation at Granicus joins the show to discuss what type of mindshare she believes there is in government around CX and the growth that was catalyzed by the executive order around experience. We also talk about where the CX executive order fell short, some predictions for 2024 around experiences in government and tips for government leaders on how they can improve the service delivery today.
The One with the DoD UX/CX Experts
The One with the Former Federal CIO Chief of Staff
The One with the Former NFL Tight End
The One with the US Navy CTO
The One with the Wake County, NC CIO
The One with the City of Kyiv Digital Chief
The One with World Economic Forum Leader
The One with the Government Ai Expert
The One with the U.S. Army Special Forces Walk-On
The One with the Bureaucracy Hacker
The One with the Maximus Cybersecurity Experts
The One with the Former Commonwealth of Virginia CIO
The One with the DOL Emerging Technology Chief
The One with the USAF Kessel Run Co-Founder
The One with the Workforce Innovation Leader
The One with the USAF A-10 Fighter Pilot
The One with the Ukraine DX Deputy Minister
The One with the AWS US Public Sector Leader
The One with the HUD CX Leader
The One with the State of Texas CIO
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