#95: You Need to Think Like a CEO, Not a Cleaner

Despite what you might assume, cleaning business owners aren’t held back by pricing, marketing, hiring, or retention. They’re actually held back by their mindset. Survival mode. Chaos mode. “I’ll do it myself” mode. And for many, it never stops, even years into their business.

 

In this episode, Stephanie sits down with Amar Ghose, CEO of ZenMaid software and former maid service owner, to break down the exact mindset differences between owners who stay stuck in the field forever and owners who build a business that runs without them. They talk about all things control issues, daily habits, brutal truths, and why you need to accept that your cleaners will never care as much as you do. Hopefully, this episode will help you understand the importance of thinking like a CEO — and how to take the first steps into adopting a CEO mindset.

 

 What You’ll Learn

 — The difference between working in the business vs. working on it

 — Why 10–15 minutes of “CEO time” daily will change everything

 — How to prioritize when everything feels like it’s on fire

 — Why expecting cleaners to care as much as you do is unrealistic

 — How systems create consistency even when humans don’t

 — Why momentum beats “perfect planning” every time

 — The mindset that helps you let go of control without letting go of quality

 — How to tell if something is an actual problem… or just noise

 — Why the business you build should need nothing from you someday

 

Resources Mentioned:

 — ZenMaid Mastermind Facebook Group (free): https://www.facebook.com/groups/zenmaidmastermind

 — ZenMaid Scheduling Software: https://get.zenmaid.com

 

 Try ZenMaid free for 14 days: https://get.zenmaid.com

 Book a Consulting Call with Stephanie: https://serene-clean.com/consulting-services/

 

Read the full transcript: https://www.zenmaid.com/magazine/you-need-to-think-like-a-ceo-not-a-cleaner/