Steve joins Jeff and talks about his Lean journey after retiring from the Army as a Blackhawk Fighter Pilot. Steve shares his transition into corporate America and becoming a Lean Six Sigma Master Black Belt.
Major Phinney's "Nugget of Knowledge" for listeners is to always empower your workforce to be engaged and prepared for the daily challenges or unseen risk. Developing standards and check list are imperative to the success of the operation and engagement.
Listen in, and grab your "Nugget of Knowledge"! Jeff