Why You Should Over Hire For the Holidays In Retail | Retail Today With Bob Phibbs, the Retail Doctor - Flash Briefing

Are you all set with the number of employees you have for the holidays? You know what, there is still time to hire. And that's important because I'll tell you, people are going to quit and they're going to get sick. And you think, oh, not me. But I'm telling you, if you have a lean crew now, this early in November, it's only going to get worse. Two-person coverage simply doesn't work at the holidays. You staff for the rush, not for your convenience or what your employees can work.

Today I want you to be thinking about how can I over hire so I'm not left working 90 hours myself this holiday season. And more importantly, I'm not missing those add on sales because my employees are so in the duck and cover mode that they really don't want to do anything other than can I help you? And then try to ring it up. And that's not going to make you money. That's just going to make you stressed this holiday season.

If you love what you heard on Retail Today, connect with Bob by visiting retaildoc.com or send a message to bob@retaildoc.com. Thanks for listening!