[Day 1] Pathways to Profit in your business #STARTSTRONG2020

[Day 1] Pathways to Profit in your business

#STARTSTRONG2020

Pathways to Profit is where we look at the client journey - and more accurately the client experience - to improve customer retention, increase additional purchases, and build your customers into raving fans. When we give our customers a great experience they spend more money, more often and tell more friends.

In this quick 7 minute video, I take you through a complete client journey and show you all of the moments where you have the opportunity to wow your customer and provide some practical examples of how you can enhance the customer experience in your business.