CEO Outlook 2024: Insights for Financial Institutions

The Allied Angle is back for Season 2! To kick off the new year, we're talking with Allied Solutions CEO Pete Hilger to discuss the outlook for financial institutions in 2024. Join us as we dive into innovation, digital transformation, and more. 

 

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In this episode…

 

[0:39] Meet Pete!

[4:28] What are financial leaders saying about 2023?

[5:23] People got caught with their focus lacking.

[6:05] The ones who are challenged and up for the challenge will be successful.

[6:54] Summarize 2023 in five words.

[8:06] They (credit unions) need to understand what they (millennials and GenZ) need.

[9:20] You don’t have to hit a home run every time.

[10:02] What is an innovative mindset?

[10:45] You have to get the right technology because that will ultimately create the efficiencies and margins that you have.

[11:32] If you can’t figure out how to serve the newcomers….you will be irrelevant.

[13:12] The big need is going to be membership growth.

[14:12] Thinking you can go in and invest in AI and the problems are fixed isn’t true.

[15:22] There is so much movement on the consumer advocacy side of things today, I would tell credit unions and banks…

[16:11] Don’t worry about all of the regulatory oversight.

[17:04] If you take out food and fuel, how much inflation do you think we really have?

[18:40] Lending is about emotions.

[21:03] Parting words for the innovation journey.