PlanetLaundry Podcast, Episode 39: Elevating the L.A. Laundry Experience: An Interview with Ross Dodds (VIDEO)

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this episode, PlanetLaundry Editor Bob Nieman chats with Ross Dodds, co-owner of Luxe Laundries, a 13-store laundromat chain serving the greater Los Angeles area. In addition, Luxe is opening a new 6,000-square-foot facility dedicated to its pickup-and-delivery business – in essence tripling the company’s wash capacity for PUD.

Ross discusses his company’s rapid growth and the inevitable pain points that have gone along with it – as well as sharing his thoughts on the best opportunities for laundry operators in the coming years, his favorite aspect of store ownership, and the value of social media outreach to today’s businesses.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen.