Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
Author of the newly-updated book, available now.
Show notes and more: http://www.leanblog.org/400
Wow, 400 Episodes!! 400 episodes in roughly 15.5 years… that's about 800 weeks, or one episode every two weeks, on average, over that time. Thanks again to the late Norm Bodek for the idea to get this podcast started, as I talk about in this memorial video. Thanks to everybody who has listened or participated as a guest!!
My guest for Episode #400 is Jeffrey Liker, the retired University of Michigan professor who has recently released the second updated and revised version of his seminal book The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer. The new edition has more examples from the service sector, including healthcare, and it incorporates “Toyota Kata” approaches (and he credits his former student Mike Rother).
Today, we talk about why he wrote a new edition and what he's learned since the publication of the original back in 2004. We talk about combining the perspectives of industrial engineering and sociology — the mechanistic vs. the organic views of a system like Lean/TPS. What is “coercive bureaucracy” vs. “enabling bureaucracy”? What's the difference between “being Toyota” and “emulating Toyota”?
We also learn a little bit about the musical instrument that Jeff has started playing again. We need to form a Lean band! Maybe not.
The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity and healthcare industries. Learn more.
This podcast is part of the #LeanCommunicators network.
Jeff was previously a guest on episodes 3, 4, 37, 39, 41, and 111
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Gerard Ibarra on ”Good Decisions, Better Outcomes”
Jamie Flinchbaugh on ”People Solve Problems” - His New Book
Sonia Singh: From Lean Coach to Leadership Coach, From Consultant to Coach
The Power of Process: Interview With Matt Zayko and Eric Ethington
John Chacon on Continuous Improvement and the Dangers of Paying People to Think
Nick Katko and Mike De Luca Talk About Practicing Lean Accounting
Karyn Ross, Lean and Kind Leadership
John Gallagher, Lean and The Uncommon Leader
Katie Anderson on Breaking the Telling Habit
Balaji Reddie, Founder of the Deming Forum India
Laura Kriska, the First American Woman to Work at Honda HQ in Japan
Brant Cooper on Being ”Disruption Proof” in Pandemic Times & Beyond
BONUS: John Shook, Revisited from 2009 - Managing to Learn and A3 Problem Solving
BONUS: David Meier's "Favorite Mistakes" at Toyota and His Distillery
BONUS: Jamie Flinchbaugh, Revisited from 2006
Ryan McCormack on His “Operational Excellence Mixtapes” & More
BONUS: In Memoriam -- Podcast Guests Who Have Passed Away
Katie Anderson: One Year of "Learning to Lead, Leading to Learn" and the New Audiobook
Revisiting #124: Paul O'Neill on Habitual Excellence and Safety