S5E1: TRUST and First Impression

One of the six components of my trustworthiness model is time. Time is one of the “what you do” group of dynamic components. Time accelerates the impact that the interaction's positivity (or negativity) has on your trustworthiness level. But not all time is equal. You know that it takes time to build trust. You also know that once you lose trust, it is almost impossible (or takes a tremendous amount of time) to rebuild it. You also heard that “nobody gets a second chance to make a first impression.” The first impression plays a special role in building trust, as well. This episode will discuss the special role of first impression in building your trustworthiness, explain why it has such a strong impact, explain what happens over time, and give you some advice related to the role that first impression plays in building your trustworthiness.