Managers can easily get stuck between a rock and a hard place when they need to enforce boundaries with their team, making people accountable for not meeting expectations but to do so in way that shows emotional responsiveness to their situation. Accountability … paired with empathy… How we approach situations, or deal with conflict on our teams or even in our personal life must incorporate both dimensions. In this week's article "What's our managing philosophy" I dive into the risk of engaging your team without incorporating both of those dimensions, while giving some examples of how to get yourself back on track!