Hiring the right people is the hardest—and most important—part of scaling your event business. In this episode of the Flashquotes Podcast, we break down the proven hiring systems that took Goodhart Coffee from frantic last-minute flyers to a high-performance, multi-city team.
Join Justin Goodhart, Zach Capshaw, and Daniel as they reveal the exact hiring playbook they’ve refined over years of hard-won experience: job listings that attract A-players, filtering frameworks that save time, and the red-flag mechanisms that protect your brand when you’re not on-site.
Hiring the right people is the hardest—and most important—part of scaling your event business. In this episode of the Flashquotes Podcast, we break down the proven hiring systems that took Goodhart Coffee from frantic last-minute flyers to a high-performance, multi-city team.
Join Justin Goodhart, Zach Capshaw, and Daniel as they reveal the exact hiring playbook they’ve refined over years of hard-won experience: job listings that attract A-players, filtering frameworks that save time, and the red-flag mechanisms that protect your brand when you’re not on-site.
If you’ve ever struggled with finding great help, training them properly, or knowing when (and how) to let someone go—this is your guide to building a team that actually scales your business instead of holding it back.
📌 What You’ll Learn in This Episode:
✅ How to write a job post that sells the role and attracts the right people
🎯 The #1 filter question that saves you from wasting time on interviews
🧠 The video-first strategy that turns interviews into conversations
🚩 Red-flag systems that help you spot bad fits before they hurt your business
💸 How to align staff incentives with event success (without wrecking margins)
⏰ Why punctuality and availability are the ultimate deal breakers
📊 Training systems that empower new hires without draining your time
📉 How to handle mistakes, coach for improvement—and know when to cut ties
🔗 Build & grow your event business with Flashquotes – The all-in-one quoting & operations system: https://flashquotes.com
⏳ Timestamps:
00:00 Hiring Challenges in the Catering Industry
04:29 Developing a Hiring Playbook
08:08 The Interview Process: Filtering Candidates
11:48 Evaluating Candidates Beyond Resumes
16:09 Training and Onboarding New Staff
19:59 Ensuring Quality and Reliability in Staffing
26:48 Navigating Hiring Mistakes
32:15 The Importance of Accountability
36:47 Managing Seasonal Staffing Challenges
40:29 Shift Distribution Strategies
44:51 Career Progression for Event Staff
48:10 Feedback Mechanisms and Operational Insights
53:39 Implementing Red Flag Mechanisms
🛠️ Resources & Tools Mentioned:
📌 Flashquotes – The best quoting & ops tool for event businesses: https://flashquotes.com
📌 Skool – Join our private community for event professionals: https://www.skool.com/mobile-catering-accelerator/about
📌 Sling & Connecteam– Scheduling software used for team coordination & staffing
🚀 Want to Scale Your Event Business With the Right Team?
Most event business owners get stuck because they hire the wrong people—or don’t have a system at all. This episode will show you how to build a dependable team, train them fast, and protect your reputation with quality control systems that actually work.
📢 Like & Subscribe for more strategies on operations, pricing, equipment, and building your dream team.
🎯 Follow Us for More Insights:
📍 Twitter: @FlashquotesHQ
📍 Instagram: @FlashquotesHQ
📌 Join the Mobile Catering Accelerator – A private community for serious event business owners: https://www.skool.com/mobile-catering-accelerator/about
