In this episode Bob Mosher talks with the Council of the Inspectors General on Integrity and Efficiency (CIGIE) team on their pioneering 5 Moments of Need work. The team shares what pushed them to take this journey, how the shift has affected the organization, and lessons learned along the way.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.A Global Look at Workflow Learning
Strategy Matters | An X-CLO’s Perspective on Workflow Learning
Performance Matters | Developing Leaders in the Workflow
Experience Matters | It’s Evolutionary, Not Revolutionary
Strategy Matters | Content Management 2.0
Experience Matters | From Order Taking to Strategic Partner
Trends: The Shifts & Pivots in L&D
Experience Matters | A Call Center Conversion
Experience Matters | Beginning a 5 Moments Journey: Lessons Learned
Experience Matters | What We’ve Learned Along the Way
Strategy Matters | Talking Workflow Learning
Technology Matters | Using The Tools You Have
Experience Matters | How The Hartford Has Mastered Workflow Learning
Strategy Matters | Why Maturity Models Matter
Strategy Matters | Maturity Models Matter!
Experience Matters | Making Workflow Learning Work in a Pandemic (LIVE)
Strategy Matters | Designing for the Performance Zone
Performance Matters | Performing at the Speed of Change
Experience Matters | Volvo Trucks North America
Experience Matters | Turning The 5 Moments Inside Out with Autodesk
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