Conflict Resolution and Influencing with Gail Williams from Tero International Pt One

Our guest is Gail Williams who, in addition to being a Tero International Trainer is also a therapist in private practice. Here, in part one, we'll introduce you to Gail and her work as well as talk about making a decision, solving a problem and how conflict can sometimes make that difficult. This is a great piece for any company or individual. 

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