I often hear MSPs talk about innovation: but what does that mean? To get one answer, I invited an MSP CEO to join me in a conversation about the innovation that goes into being an MSP, and the impact such innovation has on the business and customers. I was able to do just that when Jimmy Puckett, CEO of SPINEN, entered the MSP Zone.
Being innovative does mean customers need to come along for the ride. What if some customers don't want what you are creating? Getting rid of problem clients, particularly those clients who do not embrace managed services, is not always easy.
Jimmy and I spoke about why MSPs may want to fire their clients, particularly if they do not want to evolve as technology evolves. We talked about innovation in the managed services profession. We also discussed how MSPs rely on their vendor partners to continuously evolve and develop new technologies to help MSPs maintain success.
Highlights:
4 Attack Vectors MSPs Should be Covering
News from the Cybersecurity Insurance Front
Is the MSP Market Contracting?
Avoiding the MSP Ransomware Trap
The Return of N-able
Should MSPs Have a Data Protection Officer?
Random Thoughts on Cybersecurity Consultants
Are Managed Services Clients on a Collision Course with Vendors?
Datto 2020 Financials & the End of Manual Managed Services Help Desk
Intel Explores Software for MSPs
Death of Pay as You Go?
How Can MSPs Best Support Clients in Healthcare
The MSP Compliance Journey
Kaseya Buys Security Operations Center
Defining Managed Services for Compliance
Vendor Supply Chain Data Breaches - What Should You Do?
A Security Discussion Around Sunburst
Should MSPs Help Clients with Controls?
MSP Project Work in 2021
Can you save money in the public cloud?
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