I often hear MSPs talk about innovation: but what does that mean? To get one answer, I invited an MSP CEO to join me in a conversation about the innovation that goes into being an MSP, and the impact such innovation has on the business and customers. I was able to do just that when Jimmy Puckett, CEO of SPINEN, entered the MSP Zone.
Being innovative does mean customers need to come along for the ride. What if some customers don't want what you are creating? Getting rid of problem clients, particularly those clients who do not embrace managed services, is not always easy.
Jimmy and I spoke about why MSPs may want to fire their clients, particularly if they do not want to evolve as technology evolves. We talked about innovation in the managed services profession. We also discussed how MSPs rely on their vendor partners to continuously evolve and develop new technologies to help MSPs maintain success.
Highlights:
Misplaced Cyber Risk - A Practical Lesson for us All
Have MSPs Hit the Salary Wall?
Are MSPs Facing a Propaganda War?
Why Organizations are Losing Cyber Insurance Coverage
The Difference Between MSP and MSSP
Have MSPs Lost the Public Trust?
Not All Cyber Attacks Involve Malware
MSPWorld 2022 Preview
How to Decrease Your Cyber Attack Surface
The Post Pandemic Cloud for MSPs
2022 Economic Forecast for Managed Services
Cyber Insurance Missteps Into Managed Services
Analysis of the Pennsylvania ”MSP” Bill
Automation for MSPs in 2022
More MSP Legislation Updates
The Argument for MSP Cyber Standards
The Armchair Cybersecurity “Expert”
The Argument for MSP Protection Legislation
Things People Say About MSPs
Avoid These Mistakes When Choosing an MSP
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