Susan tells a story of her grief and depression surrounding the death of her father and what phenomenon that offered her comfort. She and others had audibly heard his voice a few times, seen an orb as well as other advice that offer comfort and hope after this chaotic year, 2020, now that the holidays are upon us, we struggle with illnesses, deaths, not seeing family, precautions we have to take and how so surreal it is for all of us. Susan explains that although she is a happiness coach, there are times she too has to take a moment to reflect, rest, recalibrate and find comfort in the things that did go well this year and appreciate that light has been shown on many things that need fixing and now we have the opportunity to pull together and make changes that indeed have needed change for decades.