#41: What Running a Maid Service Taught ZenMaid’s CEO About Leadership

In this episode, Stephanie sits down with ZenMaid's CEO, Amar Ghose, to talk about everything from his days running a maid service to building a software company that’s now 11 years strong.

 

They cover the early chaos, what Amar would do differently if he ran a cleaning business again, and how he stayed calm and led his team through a recent health scare. It's an honest, insightful, and sometimes hilarious look at the real behind-the-scenes of ZenMaid.

 

Key Takeaways:

• How Amar scaled his maid service to 8 cleaners in 14 months (then shut it down)
• The surprising hiring strategy that worked—until it didn’t
• Why most cleaning business owners wait too long to adopt systems
• What makes ZenMaid’s approach to content and customer success different
• Amar’s leadership mindset through life-threatening uncertainty
• The #1 trait that separates scalable cleaning companies from those that stay stuck

 

Mentioned in this Episode:

• ZenMaid Facebook Mastermind group
• The Maid Summit
• The Slight Edge (book)
• The Charisma Myth (book)

 

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Rather read than listen? Check out the full episode write-up on our blog.