Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation called "Friday Night at the ER" -- which I've blogged about. When we recorded the webinar, Bette was CEO and Jeff was COO, but recently Jeff took over the CEO role. They are also, as they mention, mother and son... which will be followed by an upcoming podcast with a father and son team (two of the authors of this book). In this episode, we talk about Bette's inspiration for the simulation, systems thinking, and healthcare improvement. We'll also talk about how the simulation is used by organizations in many industries as a way of teaching systems thinking principles.
Jeff Hunter on "Patient-Centered Strategy"
Jess Orr, Lessons from Toyota and Beyond
Steve Shortell, The Impact of Lean on Healthcare - Center for Lean Engagement and Research (CLEAR)
David Meier, A Toyota Guy on Making Bourbon with a Continuous Improvement Flavor
Mike Grogan, Personal Lean and Lessons Learned
Andre DeMerchant, "You Can't Cut Your Way to Success"
Mark Valenti, Motivational Interviewing
Mark Graban, "The Toyota Way" in Healthcare
David Meier, Lessons and Wisdom from Toyota
Craig Deao, Effectively Engaging Employees
Katie Anderson on Japan: Standard Work, Customers, and
Joe Swartz, "Champions of Change" in Supply Chains
Tracey & Ernie Richardson, The Toyota Engagement Equation *
Joe Swartz, 10+ Years of Kaizen at Franciscan
Billy Taylor, Lean Manufacturing Leadership, Part 2
JJ Villarreal, Ed.D., #Lean in Education
Dr. Zeev N. Kain on #Lean and Clinical Variation
Ted Toussaint & Sarah Steinberg, #Lean & Innovation in Healthcare
Clay Linkous, Studer Group Principles & #Lean
Billy Taylor, Lean Manufacturing Leadership, Part 1