Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation called "Friday Night at the ER" -- which I've blogged about. When we recorded the webinar, Bette was CEO and Jeff was COO, but recently Jeff took over the CEO role. They are also, as they mention, mother and son... which will be followed by an upcoming podcast with a father and son team (two of the authors of this book). In this episode, we talk about Bette's inspiration for the simulation, systems thinking, and healthcare improvement. We'll also talk about how the simulation is used by organizations in many industries as a way of teaching systems thinking principles.
Harry Moser on the COVID-19 Supply Chain Wake-Up Call, Reshoring, and Lean
Dan Markovitz, "The Conclusion Trap"
Mitch Cahn on Lean and Pivoting to Shields & Gowns at Unionwear
Crystal Y. Davis on the Business Impact of Covid-19, and More
Adam Lawrence on Kaizen Events & The Wheel of Sustainability
Ask Docs Anything on Covid-19 / Coronavirus
@LeahBinder of @LeapfrogGroup on Coronavirus Prep & #PatientSafety Progress
Alfred Angerer on Lean Healthcare in Switzerland
Steve Spear on Evolving our Knowledge and Learning on #Lean
Dr. Michael Conroy on Lean as a Chief Medical Officer
Amy C. Edmondson on Psychological Safety and "The Fearless Organization"
An Engineer, an Architect, and a Nurse on Healthcare Improvement
Kim Hollon on the CEO's Role in Lean and Patient Safety
Quint Studer on Tips for Busy Leaders in Healthcare and Beyond
Dr. Fred Southwick, Teaching Quality, Patient Safety & Lean
Joel Tosi and Dion Stewart, "Creating Your Dojo"
Tim Turner - Building Lexus, Leaving Toyota, and Helping Elsewhere
John Dyer, "The Facade of Excellence"
Cinnamon Dixon, Tiered Huddles at Cleveland Clinic
Brad Parsons, Hospital CEO & Co-Author of "Creating an Effective Management System"