The Hire(s) That Create Freedom In Your Cleaning Business

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1. Introduction to Office Staff Importance 1:12

 

• Discuss the significance of having office staff in a business.

• Mention the new hires: Sabdina (office person) and a new recruiter.

• Outline the purpose of the meeting: to discuss hiring and training office staff.

 

2. Types of Office Staff 1:25

 

• Differentiate between virtual assistants and in-office assistants.

• Explain when to hire a virtual assistant as the first office person.

 

3. Hiring Process and Timing 2:11

 

• Discuss the importance of timing in hiring an office person.

• Emphasize the need for skill sets and financial readiness before hiring.

 

4. Training Office Staff 2:34

 

• Outline how to train office staff effectively.

• Discuss the highest and best use of their time.

 

5. Prioritizing Tasks for Office Staff 2:45

 

• Identify the four main avatars for office staff to focus on:

  • Applicants

  • Prospects

  • Clients

  • Cleaners

• Explain the priority order for these tasks.

 

6. Compensation for Office Staff 3:06

 

• Discuss how to determine pay for office staff.

• Explain the importance of aligning pay with responsibilities and performance.

 

7. Growing Office Staff Skills 3:36

 

• Discuss how to develop office staff into independent contributors.

• Emphasize the importance of empowering them to make decisions.

 

8. Learning from Mistakes 4:57

 

• Highlight the importance of making mistakes as part of the learning process.

• Encourage a mindset of continuous improvement.

 

9. Financial Responsibility Before Hiring 12:01

 

• Discuss the financial prerequisites for hiring an office person:

  • Business checking account reserves

  • Personal checking account reserves

  • Zero balance on high-interest debt

  • Personal savings for six months of living expenses.

 

10. Conclusion and Next Steps 52:08

 

• Recap the importance of hiring and training office staff for business growth.

• Encourage taking action and implementing the discussed strategies.