Our guest today is making her second appearance on our podcast, bringing her experience as a labour, employment and human-rights lawyer, mediator and arbitrator. In her last visit, Marli shared with us her book, The Mirror Method, which explains how day-to-day leadership, interpersonal dynamics and communication affects the overall health, focus and productivity of the workforce and provides practical action steps for leaders to address workplace dysfunction. The Mirror Method is the basis for the training and consulting services she provides, and is also at the core of her new book “Walking on Eggshells: A Practical Guide to Resolving Conflict at Work and Home”, or as we’ll call it - “the Guide”.