Achieve interpersonal excellence with human behaviour specialist Bob Pointer | AHDT S1#19

Bob's A Half Dozen Things on Interpersonal Excellence are;

Authenticity

Conviction

Listening

Likability/trust

Self Awareness

Intelligent conversationalist

Bob Pointer was born and raised in Dagenham Essex and after leaving school with no qualifications drifted through many different jobs from labourer and print worker to trainee manager at Moss Brothers Covent Garden. in 1978 through a series of twists of fate he became a Police Officer and in the role of detective constable went on to serve in many local and national agencies and departments

 

In 2006 he became a lecturer at City, University of London on a pioneering programme linking police training to higher academic qualifications.

 

Since 2010 he has been a freelance consultant specialising in the field of human behavioural analysis, profiling and forecasting under the company name of CFIL Global. he has worked with organisations at all levels from C-suite to customer facing in areas from security and investigations, compliance and Human Resources to sales and negotiations.

 

In the UK He has worked with public sector bodies such as the financial ombudsman , serious fraud office and the Competitions and Markets Authority and private sector organisations such as Volvo Trucks UK, Metro Bank, Barnardos’s and the TSB.

 

Additionally he has worked overseas with organisations such as OLAF The European Union Counter fraud Agency, Verisign I defence USA, The institute of internal auditors Albania and Changi Airport Singapore.

 

He recently co-founded an online learning platform Trust2Learn and has authored its first programme which explores the role of the head and face in interpersonal communications which will be released soon