Using AI to make the Automotive Claims Process Better (w/Eliron Ekstein, CEO, Ravin AI & Author, Forbes Technology Council)

Meet Eliron Ekstein, CEO at Ravin AI and Contributing Author at Forbes Technology Council.

Ravin's inspections turn the insurance class process on its head by providing the customer tools to scan damages themselves. Ravin uses extensive data about each vehicle type, and provides the insurer with an initial estimate, leaving the adjuster and body shop to confirm and complete the repairs process.

Examples of transparency during the auto insurance claims process: When is my car going to be repaired? When will I get it back? What is actually being repaired? Are we overpaying for this repair?

Examples of transparency during used car sales and the insurance process: What's happened to this vehicle in the past 2-3 years?

Ravin embeds AI into many of the well-established claims processes and companies. So Ravin focusses on the use of objective images, immediate report-creation and removing pain from the process as-is today. 

Eliron sees significant opportunities for disruption of the existing value chain with embedded insurance and auto manufacturers like Tesla seeing distribution, after-sales service, claims and insurance as part of their end-to-end customer experience.

Previously at Shell, Eliron worked on inspecting cars for safety, using mobile phone inspection and solving for the friction of transparency in the auto insurance sector.  

Eliron has worked for 10 years in digitizing the automotive and transportation sectors. Before founding Ravin, Eliron was Head of New Business Development at Shell’s Digital Ventures unit in London, investing and incubating new businesses that could leverage Shell’s global footprint of retail locations for the benefit of fleets, motorists, and smart cities. Prior to that, Eliron served as the CEO of FarePilot.com, a startup using machine learning to help taxi and Uber drivers find their next passenger by predicting demand patterns in local areas. Eliron has an MBA from London Business School

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