PlanetLaundry Podcast Episode 37: Making ‘Cents’ of Your Laundry Business: An Interview with Alex Jekowsky

2023-05-01

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Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association. In this episode, PlanetLaundry Editor Bob Nieman chats with Alex Jekowsky, the CEO and co-founder of Cents, an all-in-one software platform created to help laundromat owners grow, manage, and better understand their businesses. Alex shares his thoughts on the notions of customer support vs. customer success, how laundromat owners can strengthen their relationships with their customers, where the g...

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this episode, PlanetLaundry Editor Bob Nieman chats with Alex Jekowsky, the CEO and co-founder of Cents, an all-in-one software platform created to help laundromat owners grow, manage, and better understand their businesses.

Alex shares his thoughts on the notions of customer support vs. customer success, how laundromat owners can strengthen their relationships with their customers, where the greatest opportunities lie for today’s laundry operators, and more.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.

https://www.trycents.com/partner/planet-laundry

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