S5 E1: You are the manager – You set the quality [Live episode]

Series 5 of the care exchange has launched with a special live episode chatting to James Bullion from the Care Quality Commission (CQC).

James covers many different topics including talking about his role as Chief Inspector of Adult Social Care and Integrated Care at the CQC. Listen as he speaks about the CQC’s plans for making improvements, how it is important to learn from things going wrong and how to ensure consistency.

Resources

• The Workforce Strategy for Adult Social Care
• Local authority assessment reports - CQC
• Go Online: Inspection Toolkit