The One with the Department of Transportation CTO

Pavan Pidugu, Chief Technology Officer for the Department of Transportation’s Federal Motor Carrier Safety Administration joins the show to talk about how data is changing the landscape of his organization. We also discuss his experience joining the government during the pandemic after leaving an executive role at Wal-Mart, how his background in CX has helped him in his current role, and what his technology priorities are for FMCSA over the next few years.