Why Performance Management Sucks (And What to Do About It)

Every year many managers and employees have to go through an ordeal that costs time, money and effort but which delivers little value - actually, it’s worse than that, it decreases employees’ motivation and can occasionally make them leave the company. Yes you guessed it! It’s performance appraisal time!

It’s amazing that so many of us are unwilling to let go of a system that costs so much and yet doesn’t improve performance. Fortunately, the tide is turning and many HR teams are introducing different approaches that do actually work. In this episode, Lucy talks to Doug Dennerline, the CEO of Betterworks - a leading performance management software and author of the book ‘Make work better’ - about why traditional approaches don’t work, why we cling to the old ways when they are obviously not delivering, and what the alternatives are. 

Doug offers insights from his tech industry journey, revealing how companies can evolve by adopting AI-driven tools that revolutionize goal setting and communication. We also shed light on the challenges managers face in delivering effective feedback and how technology can be an invaluable ally, acting as a coach for managerial skills.

Chapters

(00:03) Reimagining Performance Appraisals for Success

(12:24) Empowering Employees Through Goal-Setting

(18:03) Leveraging Tech for HR Transformation

Contact Doug: doug@betterworks.com

Disruptive HR

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