How to Deal With People Who Refuse to Take Accountability at Work

Ever dealt with someone who dropped the ball, and then straight up pretended they didn’t? Even after you presented them with receipts!?

Yeah. Same.

In this episode, I’m unpacking one of the fastest ways to lose trust as a leader: dodging accountability. I’ll walk you through a recent real-life situation that had me giving permanent side-eye, and then, because you know I’m not just here to vent, I’m giving you 5 practical strategies to protect your peace and your professionalism when someone refuses to own their part.

Oh, and while we’re at it, consider this your official heads-up:
I'm launching a brand new tool to help you prep for these exact types of conversations. It’s called the Speak Without Losing It Conversation Planner, and it’s coming with both a printed guide and an AI-powered pocket coach. More soon, but let’s just say… it’s about to change the game for leaders who want to stay calm, clear, and composed, even when folks get messy.

If you’re tired of carrying the weight of other people’s avoidance, this one’s for you.