This week on the Frontline Innovators we have Bill Padula, Executive VP of Strategic Consulting @ Evora IT Solutions.
Bill brings over two decades of experience and a wealth of knowledge varying from enterprise mobility, to consulting large-scale IT deployment initiatives. We're excited to dig into his knowledge!
Quote: "To me the biggest challenge facing the workforce is that the providers and the the implementers don't always fully appreciate or understand the environment that the frontline works in or the mentality of the worker. The frontline's focus is on installing equipment, repairing the broken machine, putting a pipe in the grounds, whatever it is they're wrench turning work.
The mobile application that they use is just a tool that they have to have to do their job. But they don't really understand the technology behind it. They don't want to understand the technology. It's not that they can't, it's just their focus is on doing the job that they're going out to do and the app, device, and technology is really secondary."
Key Takeaways:
➖ A lot of the providers — big players just seem to not understand the frontline
➖ Don't just design a pretty app for an award - you have to make sure it's practical and functional
➖ The most distributed worker often represents the majority of your user population
➖ No user in the world wants to have to figure out five different ways to do something in a workflow
➖ It's always best when users can train on their device
LinkedIn: https://www.linkedin.com/in/billpadula/
Company Website: https://www.evorait.com/
Here's other ways you can listen:
Amazon Music - https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS
Apple Podcast - https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402
Spotify - https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmyS
Stitcher - https://www.stitcher.com/show/frontline-innovators
Google Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWw
Youtube - https://youtu.be/wzgovyDeXnU
Find more episodes of Frontline Innovators at https://www.frontlineinnovators.com
The Importance of Being Agile - Frontline Innovators - Episode # 043
Optimizing for the Future - Frontline Innovators - Episode # 042
The Science of the Employee Experience - Frontline Innovators - Episode # 041
Being A True Leader - Frontline Innovators - Episode # 040
Laying the Tracks for Change - Frontline Innovators - Episode # 039
The Lighthouse of Change - Frontline Innovators - Episode # 038
The Readiness of Change - Frontline Innovators - Episode #037
The Bell Curve of Change - Frontline Innovators - Episode # 036
Different Frontline Personas - Frontline Innovators - Episode # 035
The Shepherd of Change - Frontline Innovators - Episode #034
Utilizing Change - Frontline Innovators - Episode # 033
Changes for the Mobile Workforce - Frontline Innovators - Episode #032
The Puzzle of Change - Frontline Innovators - Episode # 031
Facing the Changes - Frontline Innovators - Episode #030
The Communication Gap - Frontline Innovators - Episode #029
The Right Elements in Place - Frontline Innovators - Episode # 028
Conceptualizing the Changes - Frontline Innovators - Episode #027
The Leadership Behind Change - Frontline Innovators - Episode # 026
Drip Feed Learning - Frontline Innovators - Episode # 025
Keying In on Successful Change - Frontline Innovators - Episode # 024
Create your
podcast in
minutes
It is Free
Insight Story: Tech Trends Unpacked
Zero-Shot
Fast Forward by Tomorrow Unlocked: Tech past, tech future
The Unbelivable Truth - Series 1 - 26 including specials and pilot
Acquired