Understand and improve the way you communicate with this NLP model

Barry Oulton, dentist and communication expert, talks about the benefits of better understanding the way you communicate. He explains a Neuro Linguistic Programme model that can help you achieve this.

What you’ll hear:

• The importance of good communication
• Examples of why it’s not what you say, it’s the way that you say it
• Details about how being congruent is essential for great communication

Who should listen:

• Anyone in practice who communicates with a patient
• Hygienists who want to help patients improve their oral health
• Dentists who want to develop good relationships with their patients
• People wanting to communicate better with colleagues