How to create a more engaged and loyal workforce

Americans aren’t just unhappy at work; they’re quitting their jobs at record levels. So, how can you battle employee turnover and create a more engaged and loyal workforce? In this episode we interview Heather Younger - the founder of employee engagement and leadership development firm Employee Fanatix - and hear about her new book called The Art of Caring Leadership. She argues that if you are looking for increased productivity, customer satisfaction, employee engagement, and employee loyalty, you need to care for your employees first. As we hear, she says that means not only being concerned with what employees can do for you, but also caring about who they are and what they can become. "There has never been a more important time to lead with purpose, skill, adaptability, and resilience,” says Younger. “Even with budget restraints and a world that feels chaotic and challenging, your leadership team must have all the tools they need to stand out as an organization where employees can’t wait to help grow - and don't want to leave.”