When You Overcharge a Customer, What’s Your Next Step?
Sales Floor Chronicles: Unveiling Insights with Every Encounter

When You Overcharge a Customer, What’s Your Next Step?

2024-04-23
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When You Overcharge a Customer, What’s Your Next Step?

 

This episode delves into a real-life shopping experience, revealing the importance of addressing mistakes in sales. Join me as I share insights on accountability, customer satisfaction, and the power of genuine apologies. Tune in for valuable lessons and entertaining anecdotes!

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