Being available 24/7 might sound like great customer service, but it can quickly turn your business into a never-ending job.
In this episode, Anna Angelova and Jores Minasvand share how to set healthy, professional boundaries with your clients so you can protect your time, energy, and sanity while still delivering excellent service. From day-one expectations to smart use of automation, they cover practical ways to build respect into your client relationships.
You’ll learn:
Why boundaries are essential for both new and established businesses
How to set clear expectations from the start and stick to them
The role of contracts, service levels, and urgency definitions
How to use automation to handle after-hours inquiries
What to do with clients who expect 24/7 access
How boundaries protect you, your team, and your business
If you’ve been feeling stretched thin or “on call” for your clients, this conversation will show you how to create space to run and enjoy your business on your terms.
Need help setting boundaries and building systems that protect your time? Learn more about our Empower360 Leadership Coaching: https://leficomp.com/empower360-leadership/