Join CCL Northeast Regional Coordinator Iona Lutey and CCL Education & Engagement Assistant and Greater Pacific Northwest Regional Coordinator Tamara Staton for a training that will help you prepare to overcome objections and handle difficult situations with a proven process that keeps your meetings and conversations on topic and leads to more effective and meaningful relationships.
Skip ahead to the following section(s):
What About China & India? (5:20)
Concern About Taxes (8:30)
The Price Doesn't Rise Quickly Enough (12:29)
Handling Challenging Questions Resource (16:46)
Common Temptations (17:58)
Difficult Situations (19:46)
Potential Hot-Button Topics (29:16)
Final Role Play Scenario (35:53)
Presentation Slides: http://cclusa.org/handling-difficult-scenarios
CCL Community Training Page: https://community.citizensclimate.org/topics/working-with-congress/lobbying-301