Episode 2: Establishing trust, playing to people’s strengths, and leveraging technology with Dr. Enid Stiles

Join Dr. Steven Roche and Dr. Enid Stiles (Owner of Sherwood Park Animal Hospital) as they discuss the keys to staff retention and buy-in, the benefits of leveraging technology in clinic workflows, and the importance of having a team-based approach to human resources.

Some highlights in this conversation:

• 00:00 Introduction to Elevating the Veterinary Team
• 01:39 Meet Dr. Enid Stiles: A Journey in Veterinary Medicine
• 04:40 Defining Team-Based Care in Veterinary Practice
• 07:21 Implementing Trust and Communication in the Clinic
• 10:21 Adapting to Change: Technology and COVID-19
• 22:37 AI and Future Innovations in Veterinary Care
• 28:08 Leadership and Team Dynamics
• 36:05 Final Thoughts and Advice for Veterinary Teams
• 38:32 Conclusion and Acknowledgements