How AI Reshaped Network Operations for a Telecom Provider

Telecommunications is a competitive industry where success is defined by network performance. In this episode, we take a close look at how a Canadian telecommunications provider transformed its network operations with artificial intelligence (AI). Welcoming Hart Ripley, National Automation Lead & Solutions Architect for the Office of the CTO at MOBIA, Marc Leblanc uncovers how this organization implemented AI and ML tools to take its network operations centre (NOC) from reactive to proactive, anticipating issues that could arise on the network and planning their resolution in advance.

‍

Like many large-scale transformations, this one wasn’t straightforward. For this telecom, modernizing infrastructure was a necessary first step to implementing AI. Find out how they tackled this challenge and what lessons they learned along the way on the journey to improving network operations.