Best Way to Learn Soft Skills for Business?

We're joined by the founder and president of Tero International, Ro Crosbie a business training company helping businesses large and small create a more involved workforce. We talk about soft skills. What are they? What's the best way to learn them? How can the best be used? Oh, and what about sales training...how has that changed?  We asked and Ro answered. 

Insight on Business the News Hour with Michael Libbie is the only hour-long, business broadcast in the Midwest. It is a production of Insight Advertising, Marketing & Communications a full service advertising/consulting agency based in Des Moines.  Connect with The Business News Hour on Twitter @IoB_NewsHour and, for more, here is our Facebook Page.