Understanding the emotional intelligence of the people in an organization is an important part of gaining an understanding of the processes within that company. In this joint podcast between APQC and BPMNestGen, APQC’s Holly Lyke-Ho-Gland talks with Bill Benjamin, partner at the Institute for Health and Human Potential and a keynote speaker at APQC Process and Knowledge Management Conference, about the science of emotional intelligence and how BPM teams can leverage it for success in their work.
What’s Next for Financial Management with Robert Bendetti
Capabilities vs Process: Is There a Difference?
What You Need to Know about Emergency Preparedness with Cate Steane
How Do You Conduct a Check In Meeting?
Use End-to-End Processes to Transform Your Business
Can Knowledge Management Fix the Labor Shortage?
Why Does HR Get a Bad Rap?
The What, Why, and How of Autonomous Teams with Timm Urschinger
The Future of Workplace Communication with Stephen Carradini
Thinking Differently: How KM and Process Become Resilient
What You Need to Know about Human Capital Cyber Threats
Cyber Risk, Financial Reporting, and Internal Controls
From Graph Algorithms to Process Automation: Tools for Success
What's The Process Classification Framework?
Process Performance: Better Management of Your Process’ Health
How to Use Data and Machine Learning to Boost Process Performance
The Dangers of Smart Devices from the Home Office to the Shop Floor
Dan Kraemer on Innovative Ways to Apply Design Thinking
Frameworks Jumpstart Process and Knowledge Success
The Challenge To Good Benchmarking
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