Developing and Maintaining an Organizational Culture

In this episode, Andrea Butler interviews Sadie O'Neill about developing and maintaining organizational culture. 

Key takeaways from this episode:

• One way to be more active in communicating culture is to use a bottom-up feedback process called continuous listening, where you have an open platform where employees can share their thoughts. This platform should be a direct line to leadership and allow employees to feel that their voices are heard. It is particularly important to keep these lines of communication open during remote work.
• When collecting employee data on culture, only ask about topics that are actionable. For example, don’t ask about satisfaction with pay if you are unable to increase pay.