Episode 109- The Wyoming Odyssey & Musings on Pedagogy vs. Relationship in Hospitality

In this episode, after driving all the way back to Denver from Lander, WY in strong wind, blowing snow, and icy spots, Andrew realizes that his first attempt at a mobile recording of the Counter Position are completely unusable do to road noise. So, he records a whole new late night show to replace it. He recounts his blessed and joyful weekend at WCC working on Crux Coffeebar, does copious shout outs, sings the praises of the town of Lander, WY, and recounts his harrowing journey home, complete with technical disappointments. Then inspired by Jason Farrar saying that customer service/hospitality is “not about pedagogy, but about relationship.” Andrew spends the better part of two segments musing on this and trying to put his finger on what it means and why it rings as so important to him. He doesn’t quite. There is fun along the way, which would also be a good title for this episode, “Fun along the way.”