The One with the LMI Transformation Leader

Bettina Kolleda, the Vice President for Business Transformation at LMI joins the show to discuss the importance of a phased approach to modernization and why it is something government leaders should be looking to do strategically. We also talk about ways to engage the workforce during your modernization journey, why she thinks think human-centered design is becoming more mainstream in government vs just acquire and deploy, and she delivers some advice to agencies looking to scale a successful pilot program into their enterprise ecosystem.