Rethinking Interviews

In this episode Mervyn talks to Stephane Rivard, Co-founder and CEO of Hiring Branch, about rethinking how we approach and conduct interviews.

 

They discuss:

 

- The problem with traditional interviews

- Overcoming bias in decision making

- Evaluating competencies

- Assessing communication skills through interviewing

- Improving the hourly worker experience

- Addressing the turnover in customer facing roles