Medical Misinformation: How to Get the Facts, Advice From the Head Customer Service for Paypal and Venmo?

Balancing Fatherhood and Leadership: Insights from Paypal and Venmo's Head of Customer Service

Join mother and host Holly Wayment on Pediatrics Now for Parents as she talks with Matthew Anderson, a father of five and Vice President of Customer Service for PayPal and Venmo. Anderson shares his personal experiences and offers valuable advice on navigating the overwhelming world of medical information, stressing the importance of partnering with healthcare professionals. He also discusses practical tips like maintaining a laminated medical history for efficiency during doctor visits. Anderson's inspiring mantra, "Come what may and love it," encourages embracing life's challenges as opportunities for growth. This episode is a heartfelt conversation about patience, partnership, and the resilient spirit required to care for children.