IAM2410 - Event Planner Helps Create a Great Client Experience with a Touch of Hospitality

Dee McCoy is an event planner who worked with Akia on the design, décor, and aesthetic elements of the conference to make the environment engaging and visually pleasing, especially since it was a gloomy day outside. 

 

Dee’s reasons for attending the event were threefold: to pour back into her business, to reconnect with her own work after focusing on clients' needs, and to introduce her daughter, a young entrepreneur, to the business world with a Christ-centered foundation.

 

She learns that clients often struggle to understand hotel jargon, and her goal became to bridge that gap, ensuring both the hotel’s needs and the client’s vision were aligned for successful events.

 

Dee helps clients execute their vision while ensuring the event meets both aesthetic and logistical requirements, such as negotiating contracts and managing budget expectations.

 

Her business is defined by the idea that “the difference is in the details,” and she takes pride in offering valuable advice and insights, even if it means stepping in to help when needed.

 

Dee highlights the importance of continuous learning and honing your craft. She also discusses that business owners should always learn something that replenishes them as well. 

 

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Facebook: Events by MDM Associates

 

Previous Episode: iam240-event-planner-helps-create-a-great-client-experience-with-a-touch-of-hospitality

 

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