The Australia Post app and Parcel Collect

Jonathan Gaynor, Head of Marketplace Solutions at Australia Post, joins us to talk about the Australia Post app and Parcel Collect.

• Features of the Australia Post app, including parcel tracking, locating post offices, and locating street posting boxes
• MyPost functionality within the app, including managing delivery addresses
• Alternative delivery options, including parcel lockers and Parcel Collect
• Customers redirecting parcels to the post office
• Creating awareness of parcel delivery options, including Parcel Collect
• Putting the customer in control of their parcel deliveries
• How customers can select their local post office as their delivery address
• Reasons why Licensees should promote Parcel Collect to customers
• Procedure for delivery of Parcel Collect parcels to the LPO
• Foot traffic and additional sales from co-buy opportunities